Nikki M jewelry insure all items. When your order is in transit to you
Shipping and Handling
All packages shipped from Nikki M Jewelry are fully insured to your doorstep. For security purposes, signature is required for all deliveries, regardless of any signature waivers that you may have on file with any shipping companies.
Alternate Shipping Address
If your billing address is a P.O. Box or if you would like your delivery to be discreet, you can provide a shipping address other than your billing address. For added security from fraudulent charges to your credit card, please provide the alternate shipping address to your credit card company. A customer care representative will verify that both addresses are on file with your credit card company.
For your convenience, Saturday delivery can be arranged if weekday delivery is not suitable. Though UPS or FedEx provides this service to a vast majority of US cities, delivery in your area is subject to availability.
These policies apply to all domestic orders to be shipped only in U.S.
Nikki M Jewelry offers FREE Standard shipping on all domestic orders.
|Domestic Shipping (only in USA)|
|Shipping Type||Estimated Shipping Time||Price|
|Standard Shipping||3-4 Business days||Free|
|Expedited Shipping||2-3 Business days||US $12|
|Overnight Shipping||1-2 Business days||US $20|
|Saturday Delivery||Delivered on Saturdays||US $30|
When your package leaves our office.that is the shipping date. You can check the estimated delivery day on the product pages before placing the order.
You can select the delivery dates as per your preference at Cart.
Exceptions to our delivery time frame:
Natural calamity or bad weather conditions may delay or postpone our deliveries. nikkimjewelry.com will not hold liability or refund the shipping charge based on any such delay.
APO, FPO, DPO, PO boxes, and US Territories
We ship orders to APO, FPO, DPO, PO boxes, and US Territories via USPS priority mail with delivery confirmation. Usually, it takes around 7-10 business days for the order to arrive at its shipping destination. The arrival time (arrives by date/estimated shipping date) displayed are for U.S. addresses only and do not apply to APO, FPO and DPO addresses.
we offer the following payment methods:
- Payment is only accepted by paypal in USD
- For making payment through Bank Wire payment option, please contact [email protected]
All Shipments are Insured
Every item is fully insured. All deliveries are made to a physical business or home address only.
For added security, an adult signature is required for all Nikki M jewelry items/orders.
For Your Protection
To protect our customers against fraud, there might be a slight delay in shipment of certain orders due to the verification process. For orders that need to be delivered to a destination other than the billing address, we will confirm that your credit card or financing company has this alternate shipping address on file.
In such cases where you feel your shipment is delayed, please contact our Customer Care and help us expedite your order.
Currently, sales tax is only collected on orders shipped to addresses in New Jersey, Nevada and California.
If you are shipping to addresses in New Jersey, Nevada and California, tax will be charged on the item price minus discount (when discount is applicable). Tax rates within countries vary
30-DAY RETURN POLICY
We stand behind every product we sell and we want you to experience total ease & satisfaction in your purchase. If you are not 100% satisfied with your purchase, you may return it within 30 days of your purchase for a full refund or exchange, item must be unworn and in the state that you received them. Many retailers charge a restocking fee for returns; we don’t charge for this!
Customized/Personalized orders are non-refundable and non-exchangeable without exception.
Our Return Process
How To Prepare A Return:
We appreciate your business and offer every effort to make your return easy. Returning your item(s) to Nikki M Jewelry requires these steps to be followed with care and attention. In order for us to process your return, please contact us and request an RMA number that should be written outside the box in order for us to accept your package. Packages without any RMA’s will be refused and will be sent back to the sender. If you have any questions, please do not hesitate to email [email protected]
Packaging Your Shipment:
- Pack your item(s) securely: to guard against theft, please double-box your return (place a smaller box or padded envelope within a larger box and pack to restrict movement of the smaller box) and seal all seams or flaps on the outer box with tamper resistant tape.
- Include all original packaging and collateral material. If your item was delivered with a diamond certificate, appraisal or/and gift items and those items are not returned, you may be liable for the replacement cost. Keep in mind for security reasons, do not write any names on the box that refers to diamonds, jewelry or anything that has to do with jewelry.
- Insure Your Package. Check your invoice, if the price of the item you’re sending back is listed as:
- Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.
- More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached Nikki M Jewelry (Attention: FedEx and UPS will not insure merchandise over $500.)
To ensure a safe exchange or refund you must follow these instructions exactly as stated by us, failure to do so will prevent the processing of your exchange or refund. If you have any questions regarding our return instructions be sure to email us at [email protected]
* Nikki M Jewelry will not be responsible for loss or damage of return shipments.
* All matching bands and wedding bands are non-refundable when purchased separately from their matching engagement ring.
Once your returned item is received and accepted, your refund or new item will be processed shortly. Our Quality Assurance department will review the returned item. Any items that show signs of wear or have been altered, resized (by a jeweler other than Nikki M Jewelry), or damaged cannot be accepted for return. All engraved and daily deal rings are non-refundable and may only be returned for store credit. The removal of engraving from any exchanged or resized ring is free with no additional engraving fee. All diamond eternity bands and customized rings are non- refundable since they are custom made according to the ring size and design you requested; however, it can be returned for an exchange or upgrade. Returns without a Nikki M Jewelry return code, and improperly or uninsured packages will be refused upon receipt.
Each nikkimjewelry.com ring comes with the option of one free resizing during the first year of ownership. Please contact us on [email protected] to arrange for your free resizing. Customers (international and domestic) will have to pay for shipping both ways with insurance.
We ship international orders over US $800 for FREE, orders below US $800 are charged US $45 each. The arrival time mentioned on our website is applicable only to US shipping addresses. Please contact us on [email protected] to know the estimated shipment delivery time of your ordered items.
Insurance of Shipment
All Nikki M jewelry international shipments are in under insurance coverage until the package reaches destination. We advise clients and their recipients to be please available at the shipping address at the time of delivery; as once delivered, we does not hold any responsibility for the parcel.
Order Payment Conditions
Payments will be automatically converted into USD on your credit card.
You can see the product price in your local currency. On the last page of checkout, you will be able to see the amount that will be charged to your account in USD, if the order is placed via credit card.
We also accept payments via Wire Transfer and Western Union. Once the wire transfer is received, we will process your order for shipment. For more details on order payment conditions, please contact us at [email protected]
International Customs, Duties and Taxes
The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due.
Nikki M jewelry has no control over the estimated duty and tax rates mentioned in the table below. As the actual amount charged by customs may differ from those listed, it is advised to contact the destination country’s customs office for any further details.
|Country||Customs Website||Estimated Duty||Estimated Tax||Total Duty & Tax|
|0% to 15%|
|5% to 10.5%|
|15% to 35%|
|15% to 20%|
|8% to 10%|
At Nikki M Jewelry, complete security for customer transactions is our primary concern. With these measures in place, you can be confident in the security of the Nikki M Jewelry website. for more info. please click here